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From our floor to your door.

Every build is crated where it was made and freighted to your address — kerbside as standard, white-glove to the room in most regions. Your quote names the price and the window; a consultant tracks the crate until it's inside.

How it works

Once your build clears the floor, it's crated, photographed and handed to freight. You receive the tracking and a delivery window; the carrier calls ahead before the truck arrives. Kerbside delivery means the crate arrives at your driveway — flat-packed panels are designed for a two-person carry from there.

White-glove service — carry-in, uncrating, debris removal, and in most regions full assembly — is quoted as a line item so you can decide with real numbers rather than guesses.

International, honestly

We ship worldwide, and the quote is delivered-price: freight, insurance, and guidance on duties and import steps for your country, stated before you commit. High-cube crates, remote addresses and island freight are all quotable — tell us where the crate lands and the number comes back within 24 hours.

Voltage matters across borders: heaters and chillers are specified for your grid at quote time, not discovered at the socket. It's one of the questions the quote form exists to catch.

Asked often.

Stock models ship in 2–3 weeks; built-to-order rooms in 6–8 weeks from deposit; freight transit is then days domestically or a few weeks intercontinental. Your quote locks the window before you commit.
Note it with the driver, photograph everything, and email your consultant the same day — replacement parts ship on our freight account, not through an argument with the carrier.
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